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| Yellow Pages Ad | Your Web Site Business | |
| Content | There's very little you can say about your business in a tiny little rectangle. And don't even try to update your content during the year! | Show off your local business to its best advantage. No size, color, or media limitations. Update anytime -- make special offers, let visitors know about new products or services, etc. |
| Visitor attention | Near zero -- eyes scanning listings | Total -- once your prospective customer is on your site, you have 100% of his/her attention. |
| Visitor mind set | Dubious, suspicious -- Yellow Pages is advertising. We've all had experiences with services that were downright dismal. Zero credibility. | Interested, open-to-buy, PRE sold -- they found you through Google, feel smart, and read your excellent content, becoming PRE sold upon you as an expert who shares. A Web site that provides as much business information as your prospect needs, along with friendly/useful content, allows the prospective client to know and trust you. High credibility. |
| Exposure, Traffic | Near-zero -- it may generate a few calls per week (per month)? | Substantial -- attract hundreds, even thousands, of targeted visitors per day/month, on an ongoing, ever-building basis. And, if it's done it right , they will return to your site. Your rezone also gives you the opportunity to reach your customers on a repeat basis. |
| Measurable | No -- do you have any idea how many exposures you get, or how many people call or visit due to your ad? How can you measure ROI (Return on Investment)? | Yes -- you will know exactly how many visitors arrive, every day, every month... and you will know everything about them. You know the Lifetime Value of a new customer (i.e., the amount of profit that a new customer will bring to your business over his/her lifetime of dealing with you). |
| Build customer loyalty | N/A -- not applicable | Your own e-zine -- develop an increasing sense of loyalty with existing customers, as well as repeat business. You can reach them, free, whenever you want to. |
| Competitive advantage | Low -- everyone takes a Yellow Pages ad. That's why you did. Who gets the attention? The companies with the expensive BIG ads. EVERYWHERE. | High -- your Web site, properly done, can both build new local business and pull your competition's customers to you. |
| New revenue streams | No -- Yellow Pages just advertises that you have a business. | Yes -- Your web site builds content, which builds targeted visitors and establishes you as an authority in your field. This establishes the potential for multiple streams of income that can even surpass total income from your current local business. |
| Open new markets | No -- Yellow Pages is a local medium. | Yes -- the Net is a global medium. More and more, it will replace large paper-bound directories as the way to find local businesses with local clientele. But obviously, it also opens up global potential. . |
| Expandable search -- geography | No -- Yellow Pages is a local directory. And it's totally non-interactive. Users either find you... or not. If you did not buy a listing for a particular locale, they won't. | Yes -- suppose the local business man is looking for a accountant in its local town. None? Look in the adjacent town(s). Still none? Look in the nearest mid-size city. |
| Expandable search -- keywords | No -- you buy a listing for a single category. If a user searches in a different-but-related category, s/he won't find you. For example, you sell and service sprinkler systems in your town? Your prospect is looking up "landscapers" -- s/he calls the landscaper who recommends a competitor. | Yes -- your prospect searches for "accountant +north finchley (your-town)and finds you (because you created some content about accountancy), is PRE sold by your site's excellent information, and calls YOU. |
| Expandable search -- targeted | No -- you buy a listing for a single category. If a user searches in a different-but-related category, s/he won't find you. For example, you sell and service sprinkler systems in your town? Your prospect is looking up "landscapers" -- s/he calls the landscaper who recommends a competitor. | Yes -- you may buy highly targeted, cost-effective ads for any keyword and location related to your business through Google Ads, etc. |
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